Terms of Use

Last updated: June 10, 2026

These Terms govern your use of and access to the websites at www.kiks.comand any products or services offered on the sites ("Services") provided by KIKS Vacation Rentals, LLC ("Terms" or "Terms of Use").

By accessing the Services, you acknowledge and agree to abide by these Terms and to our collection, use, and disclosure of information you provide us in accordance with our Privacy Policy, which is incorporated herein.

Please read these Terms carefully. These Terms include a waiver of your right to participate in a class or representative action and require that any disputes between you and KIKS Vacation Rentals, LLC be resolved by binding arbitration, except as otherwise provided in the Dispute Resolution section below. If you do not wish to be bound by these Terms, you may not access the Services.

Changes to These Terms

We may make changes to these Terms of Use from time to time. If we make material changes to these Terms, we will endeavor to provide you with reasonable notice of such changes, such as by sending an email, providing a notice through our Services, or updating the date at the top of these Terms. Unless we say otherwise in our notice, the amended Terms will be effective immediately, and your continued use of our Services after we provide such notice will confirm your acceptance of the changes.

Important notice on retroactivity:

You further agree that the amended Terms and conditions shall apply retroactively to all interactions between us and you going forward, including resolution of any disputes arising prior to your agreement to the amended Terms and conditions, whether or not notice of such dispute was provided or arbitration was initiated prior to you receiving notice of the amended Terms and conditions.

If you do not agree to the amended Terms, you must stop using our Services.

Use of Information

Unless otherwise specified, copyright in all copyrightable subject matter on the Services is owned by KIKS. To the extent that KIKS has the right to do so without compensation to third parties, and except for materials or information specifically provided under other terms, KIKS grants you permission to copy or otherwise download from the Services information and materials, including related graphics, provided:

  1. The materials are for internal, non-commercial use only.
  2. Any copies of materials or portions thereof must include the copyright notice specified on the Services.

If attribution to KIKS is included, limited quotations from the content are hereby permitted. You may not copy or display for redistribution to third parties for commercial purposes any portion of the content without the prior written permission of KIKS.

Documents posted by KIKS on the Services may contain other proprietary notices or describe products, services, processes, or technologies owned by KIKS or third parties. Nothing contained herein shall be construed by implication, estoppel, or otherwise to grant the user a license under any copyright, trademark, patent, or other intellectual property right of KIKS or any third party.

Except as otherwise provided in these Terms, you may not use, copy, reproduce, distribute, republish, download, modify, display, post, or transmit any content or trademarks in any form or by any means without our express prior written permission.

Trademarks

The KIKS name and logo and all related product and service names, design marks, and slogans are trademarks, service marks, or registered trademarks of KIKS and may not be used in any manner without the prior written consent of KIKS. Other products and service marks are trademarks of their respective owners.

Consent to Monitoring and Disclosure

KIKS is under no obligation to monitor the information residing on or transmitted to this site. However, anyone accessing this site agrees that KIKS may monitor the site to:

  1. Comply with any necessary laws, regulations, or governmental requests.
  2. Operate the Services in a manner it deems proper or to protect against conduct it deems inappropriate, at its sole discretion.

KIKS shall have the right, but not the obligation, to reject or eliminate any information residing on or transmitted to the Services that it, in its sole discretion, believes is unacceptable or inconsistent with these Terms of Use.

In the event KIKS receives information or materials through the site, including but not limited to feedback, data, answers, questions, comments, suggestions, plans, ideas, or the like, such information or material shall be deemed to be non-confidential and KIKS assumes no obligation to protect same from disclosure. The submission of information or materials to KIKS shall in no way prevent the purchase, manufacture, or use of similar products, services, plans, and ideas by KIKS for any purpose whatever.

In addition, you grant KIKS the right, in any form now or hereafter known, to reproduce, use, disclose, distribute, transmit, create derivative works from, and publicly display and perform any information or materials you submit through any Services.

SMS Terms

By providing your mobile phone number and consenting to receive SMS messages from KIKS, you agree to receive transactional and customer care messages related to bookings, guest stays, property management, maintenance coordination, operational assignments, customer support, account activity, and other transactional services provided by KIKS.

SMS messages are only sent after you have provided the required consent through an approved opt-in method.

  • Message frequency varies.
  • Message and data rates may apply.
  • You may opt out at any time by replying STOP.
  • Reply HELP for assistance.

Limitation of Liability

You assume all responsibility and risk for the use of this site and the Internet generally. In no event shall KIKS or its affiliates be liable for any direct, special, indirect, or consequential damages or any damages whatsoever, including but not limited to loss of use, data, or profits, without regard to the form of any action, including but not limited to contract, negligence, or other tort actions, arising out of or in connection with the use, copying, or display of the content resulting from access to or use of this site or the Internet generally, under contract, tort, or any other cause of action or legal theory.

Although KIKS believes the content to be accurate, complete, and current, KIKS makes no warranty as to the accuracy, completeness, or currency of the content. It is your responsibility to verify any information before relying on it. The content of this site may include technical inaccuracies or typographical errors. From time to time, changes are made to the content herein. KIKS may make changes in the products and/or the services described herein at any time.

Warranty Disclaimer

Access to each site, including any information or materials therein, is provided on an as is basis, without warranties of any kind, either express or implied, including but not limited to warranties of title, non-infringement, or implied warranties of merchantability or fitness for a particular purpose. No advice or information given by KIKS, affiliates, or their respective employees shall create any warranty. Neither KIKS nor its affiliates warrant that the information or materials on, or access to, any site will be without interruption or error-free.

Endorsements and Linked Sites

We may link to content hosted on third-party websites. These sites are not under the control of KIKS and KIKS makes no representations whatsoever concerning the content of those sites. The fact that KIKS has provided a link to a site is not an endorsement, authorization, sponsorship, or affiliation by KIKS with respect to such site, its owners, or its providers.

For information regarding the collection or sharing of data by these third-party sites, you should consult the privacy policy for each of those sites. KIKS is providing these links only as a convenience to you. KIKS has not tested any information, software, or products found on these sites and therefore cannot make any representations whatsoever with respect thereto.

There are risks in using any information, software, or products found on the Internet, and KIKS cautions you to make sure that you completely understand these risks before retrieving, using, relying upon, or purchasing anything via the Internet.

Security

You agree that you will comply with any security processes and procedures, such as passwords, specified by KIKS with respect to access to or use of the Services. Further, you agree not to access or attempt to access any areas of or through the Services which are not intended for general public access, unless you have been provided with explicit written authorization to do so by KIKS.

Changes and Other Terms

Although KIKS will endeavor to provide reasonable notice of material changes to these Terms, KIKS has the right to make changes and updates to the Services or these Terms without prior notice to you. Access to particular areas on the site may be subject to additional or different terms and conditions, as specified by KIKS from time to time.

Failure to Comply

KIKS has the right to terminate or restrict your access to any or all the Services, unilaterally and without notice, in the event you violate any of these Terms of Use. KIKS also reserves any and all remedies at law or equity in connection with violations of these Terms of Use.

User Content

By posting, uploading, or submitting any comments, reviews, media, or other content ("User Content") to our Services, you grant us a worldwide, non-exclusive, royalty-free, perpetual, irrevocable, and fully sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, and display such User Content in any form, media, or technology.

You represent and warrant that your User Content is accurate and not misleading, is your own original content or you have all necessary rights to submit it, and does not violate any third party's intellectual property, privacy, publicity, or other legal rights.

You agree not to post any User Content that is unlawful, harmful, threatening, abusive, harassing, defamatory, or discriminatory. Prohibited content includes, but is not limited to:

  • Hate speech or content that promotes violence against individuals or groups.
  • Sexually explicit or pornographic material.
  • Content that impersonates another person or entity.
  • Personal information about others posted without their consent.
  • Spam, commercial solicitations, promotional materials, or content that promotes illegal activities or substances.
  • Viruses, malware, or other harmful code.

We reserve the right to remove or refuse to post any User Content for any or no reason, to monitor, screen, edit, or remove content at our sole discretion, and to take appropriate legal action for violations. We may cooperate with law enforcement authorities and may terminate or suspend access to users who violate these Terms of Use.

While we reserve the right to review User Content, we have no obligation to do so and assume no responsibility for any User Content posted by you or any third party. If you believe any User Content violates these Terms of Use or applicable law, please report it to support@kiks.com.

Restrictions on Your Use of The Services

You may only use the Services for lawful purposes in accordance with these Terms of Use. As a condition of your use of the Services, you represent and warrant to us that you will not use the Services for any purpose that is unlawful or prohibited by these Terms of Use.

Whether on behalf of yourself or on behalf of a third party, you may not use the Services:

  • To access, or attempt to access, areas or features of the Services for which you do not have the proper authorization.
  • To impersonate any person or entity, falsely state or otherwise misrepresent yourself, your age, or your affiliation with any person or entity, or express or imply that we endorse any statement that you make.
  • In a manner that violates any national, state, local, or international law, rule, or regulation.
  • To further or promote any criminal or illegal activity or to provide instructional information about illegal activities.
  • In a manner that interferes with, disables, disrupts, impairs, or creates an undue burden on the networks or services that support the Services.
  • To harvest or collect email addresses or other contact information of other users by electronic or other means for the purposes of sending unsolicited emails or other unsolicited communications.
  • For any public or commercial purpose other than in furtherance of any transaction that you make through the Services, as applicable.
  • To transmit, distribute, store, or destroy material in violation of applicable law or regulation, in a manner that infringes copyright, trademark, trade secret, or other intellectual property rights of others, violates privacy, publicity, or other personal rights of others, or is defamatory, obscene, threatening, abusive, or hateful.
  • In a manner that we determine, in our sole discretion, restricts or inhibits any other user from using or enjoying the Services.

Age Restrictions

You must be at least 18 years old, or the age of majority in your jurisdiction of residence if higher, to create an account or use our Services. By accessing or using our Services, you represent and warrant that you meet this age requirement and have the legal capacity to enter into these Terms.

Governing Law

These Terms of Use and your use of the Services shall be governed by and construed in accordance with the laws of the State of Colorado, United States of America, without regard to its conflict of law provisions. You agree that any legal action, proceeding, or dispute arising out of or relating to these Terms of Use or your use of the Services shall be brought in accordance with the Dispute Resolution provisions below.

In the event that any claim or dispute is not subject to arbitration as provided herein, you agree that any such legal proceeding shall be brought exclusively in the state or federal courts located in Colorado, and you hereby consent and submit to the personal jurisdiction of such courts for the purpose of litigating any such action.

Dispute Resolution

Informal Dispute Resolution Process

Before filing a claim or initiating any form of legal proceeding against us, including arbitration, you agree to try to resolve the dispute informally by contacting us at support@kiks.com. You must provide your full name, an email address, and a telephone number at which we can reach you, as well as a detailed description of the dispute.

We will try to resolve the dispute informally by contacting you. If a dispute is not resolved within 60 days of submission, you or we may proceed with filing a formal claim. Any claim or proceeding initiated prior to the end of the 60-day period is subject to dismissal.

Agreement To Arbitrate Unresolved Disputes

You and KIKS agree that any past, present, or future dispute that has arisen or may arise between us relating in any way to your use of or access to the website, the Services, any breach, enforcement, or termination of these Terms of Use, or otherwise relating to KIKSin any way (collectively, "Covered Matters") will be resolved in accordance with the provisions set forth herein.

a. Arbitration

These Terms of Use and each of their parts evidence a transaction involving interstate commerce, and the Federal Arbitration Act applies in all cases, governs the interpretation and enforcement of the arbitration rules and arbitration proceedings, and, to the maximum extent possible under applicable law, shall preempt application of state laws regarding arbitration.

Any Covered Matter must be asserted individually in binding arbitration administered by Judicial Arbitration and Mediation Services, Inc. ("JAMS") in accordance with JAMS Streamlined Arbitration Rules and Procedures, including, without limitation, utilizing desk, phone, or video conference proceedings where appropriate and permitted to mitigate costs of travel.

If you qualify as a consumer as defined in the JAMS Policy on Consumer Arbitrations Pursuant to Pre-Dispute Clauses Minimum Standards of Procedural Fairness, those minimum standards will prevail over any inconsistent terms herein. The arbitrator shall not conduct any form of class or representative arbitration.

In the event that ten or more claims in arbitration are initiated which assert the same or similar factual allegations or present the same or similar legal issues, we may request that the claims be consolidated for resolution consistent with Rule 6 of the Streamlined Rules, and in such instance you agree to consolidation of your claim with the claims of other claimants for resolution.

In such a consolidated proceeding, a single arbitrator shall be appointed to resolve all consolidated claims, who shall resolve common issues of law and fact and apply such rulings consistently to each consolidated claim. If JAMS declines to use the consolidation procedures described herein, or such procedures are deemed unenforceable by a court of law, KIKS may elect to have multiple claims resolved in accordance with JAMS Mass Arbitration Procedures and Guidelines.

b. Delegation to Arbitrator

The arbitrator, and not any federal, state, or local court or agency, shall have exclusive authority to resolve any dispute relating to the interpretation, applicability, enforceability, or formation of these Terms, including any claim that all or any part of these Terms is void or voidable or a particular claim is subject to arbitration.

These Terms shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction. Judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

c. Award

For matters where the relief sought is over $5,000, the arbitrator's decision will include the essential findings and conclusions upon which the arbitrator based the award. The arbitrator will decide the substance of all claims in accordance with applicable law, including recognized principles of equity, and will honor all claims of privilege recognized by law.

The arbitrator's award of damages must be consistent with the terms of the Limitation of Liability section as to the types and amounts of damages for which a party may be held liable. The arbitrator's award shall be final and binding, and judgment on the award rendered by the arbitrator may be entered in any court having jurisdiction thereof.

The arbitrator may award relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief necessitated by that party's individual claims. Any relief awarded cannot affect other users.

d. Exceptions

There are two exceptions to these Terms to arbitrate:

  1. If either party reasonably believes that the other party has violated or threatened to infringe the intellectual property rights of the other party, the party whose rights have been violated may seek injunctive or other appropriate interim relief in any court of competent jurisdiction.
  2. No party shall be precluded from seeking remedies in small claims court for disputes or claims within the scope of its jurisdiction, including amounts, so long as the matter remains in such court and advances only on an individual, non-class, non-representative basis.

e. Waiver of Class or Representative Action

By agreeing to these Terms, you irrevocably waive any right you may have to a court trial, other than small claims court or intellectual property disputes as provided above, or to serve as a representative of a class, as a private attorney general, or in any other representative capacity, or to participate as a member of a class of claimants in any lawsuit, arbitration, or other proceeding filed against us and/or related third parties.

f. Opt-Out

You may choose to reject this agreement to arbitrate disputes within 30 days after you first access the Services or we provide notice of a material amendment to this dispute resolution provision.

To opt out of arbitration, you must notify us of your intent by emailing your name, address, and email address associated with your account to support@kiks.com. This procedure is the only way you can opt out of the agreement to arbitrate.

If you opt out of the agreement to arbitrate, all other parts of these Terms and this Dispute Resolution section will continue to apply to you. Opting out has no effect on any previous, other, or future arbitration agreements that you may have with us.

Notice

You consent to receive any agreements, notices, disclosures, and other communications (collectively, "Notices") to which these Terms refer from us electronically, including without limitation by email or by posting notices on the Services. You agree that all Notices that we provide to you electronically satisfy any legal requirement that such communications be in writing.

To withdraw your consent to receive Notices electronically, you must notify us by emailing support@kiks.com and discontinue your use of the Services. In such event, all rights granted to you pursuant to these Terms shall automatically terminate.

We cannot provide the Services to any user that cannot consent to receipt of Notices electronically. This consent to receive Notices is separate from any election you may make with respect to receipt of marketing communications. Your marketing communication options are set forth in our Privacy Policy.

General Terms

  • Entire Agreement: These Terms of Use constitute the complete and exclusive agreement between us concerning your use of the Services, and supersede and govern all prior proposals, agreements, or other communications, whether written or oral.
  • Relationship of Parties: Nothing contained in these Terms shall be construed as creating any agency, partnership, or other form of joint enterprise between us.
  • Waiver & Severability: Our failure to require your performance of any provision shall not affect our full right to require such performance later, nor shall our waiver of a breach be taken as a waiver of the provision itself. If any provision is unenforceable or invalid, the remaining Terms shall remain enforceable, and the Terms shall be modified to most fully reflect the original intent of the parties.
  • Headings: The headings in the Terms are for convenience only and shall not be used in their interpretation.
  • Cumulative Rights: All rights conferred under these Terms or by any other instrument or law shall be cumulative and may be exercised singularly or concurrently.
  • Assignment: Neither these Terms nor any of your rights or obligations hereunder may be assigned or transferred by you without our prior written approval. Any assignment in violation of the foregoing will be null and void. We may assign these Terms to any party that assumes our obligations hereunder.

If you have any questions regarding these Terms, please email us at support@kiks.com.